Privacy Policy

Last Updated: September 13, 2026

Dreamora Solution (“Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our website and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with their initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created by you to access our Service or certain features of our Service.

Company refers to Dreamora Solution, located at Rotary Club Bhawanipur, Bhachau, 370140, India.

Cookies are small files stored on your computer, mobile device, or other device by a website. Cookies may be used to remember your preferences and understand how you interact with our website.

Country refers to India.

Device means any device that can access our Service, including a computer, mobile phone, tablet, or similar device.

Personal Data means information that relates to an identified or identifiable individual.

Service refers to the Dreamora Solution website and its related e-commerce services.

Service Provider means any third-party company or individual that processes information on behalf of the Company to provide, maintain, analyze, or improve our Service.

Usage Data means information collected automatically through the use of our Service or from the Service infrastructure itself.

Website refers to the Dreamora Solution website, currently accessible through dreamorasolution.com.

You means the individual accessing or using our Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

2. Information We Collect

We may collect different types of information when you use our Service.

Personal Information

When you place an order, create an account, contact us, or use certain features of our website, we may collect information such as:

• First name and last name

• Email address

• Phone number

• Billing and shipping address

• City, State, and Postal Code

• Order and purchase information

• Information you provide when contacting customer support

Please do not provide information that is not necessary for completing your purchase or receiving our services.

Usage Data

Usage Data may be collected automatically when you visit or use our website.

This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• Time spent on pages

• Referring website or source

• Unique device identifiers

• Diagnostic and technical information

When you access our Service using a mobile device, we may collect information about the device and mobile browser used to access our website.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and improve our services.

Cookies may help us:

• Keep items in your shopping cart

• Remember your preferences

• Improve website functionality

• Understand how visitors use our website

• Analyze website performance

You may configure your browser to refuse cookies. However, disabling certain cookies may affect the functionality of some parts of our website.

4. How We Use Your Information

Dreamora Solution may use the information we collect for purposes including:

• Processing and fulfilling orders

• Delivering purchased products

• Providing customer support

• Communicating with you about your orders

• Sending important service-related notifications

• Managing your account

• Improving our website, products, and services

• Understanding website usage and customer preferences

• Detecting and preventing fraud, abuse, or unauthorized activity

• Complying with applicable legal obligations

We will use your information only for legitimate business purposes and as permitted by applicable law.

5. Sharing Your Personal Information

We may share your information with trusted third parties when necessary to operate our business and provide our services.

These may include:

• Payment processing providers

• Shipping and delivery partners

• Website hosting and technology providers

• Analytics and service providers

• Customer support providers

• Other service providers who assist us in operating our business

Service Providers are permitted to use your information only as necessary to provide services to us and are expected to protect your information appropriately.

We do not sell your personal information for money.

6. Payment Information

When you make a payment through our website, payment information may be processed by third-party payment providers.

Dreamora Solution does not intend to store complete payment-card information on its own servers. Payment information may be handled directly by the applicable payment provider according to its privacy and security practices.

We recommend reviewing the privacy policy of the payment provider used for your transaction.

7. Order and Delivery Information

To process and deliver your order, we may share necessary information such as your name, phone number, and shipping address with relevant delivery, logistics, or fulfillment partners.

This information will be used for purposes related to fulfilling and delivering your order.

8. Legal Requirements

We may disclose your Personal Data when we believe in good faith that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Dreamora Solution

• Prevent or investigate possible wrongdoing

• Protect the personal safety of users or the public

• Protect against legal liability

• Comply with lawful requests from government or regulatory authorities

9. Security of Your Personal Data

The security of your Personal Data is important to us.

We use reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially reasonable measures to protect your Personal Data, we cannot guarantee its absolute security.

10. Data Retention

We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with legal obligations.

When Personal Data is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your Personal Data, which may include the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing activities

• Request information about how your Personal Data is used

To exercise applicable privacy rights, you may contact us using the details provided in the Contact Us section.

12. Children's Privacy

Our Service is not intended for children under the age of 13.

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided Personal Data to us, please contact us.

If we become aware that we have collected Personal Data from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

13. Links to Other Websites

Our Service may contain links to websites operated by third parties.

If you click on a third-party link, you will be directed to that third party's website. We strongly recommend reviewing the Privacy Policy of every website you visit.

Dreamora Solution has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy and publish the revised policy on this page.

You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

Dreamora Solution
Rotary Club Bhawanipur, Bhachau – 370140, India

Email: dreamora68@gmail.com

Website: dreamorasolution.com